Privacy Policy

1. Introduction

Skyrekon Private Limited ("we," "our," or "us") operates EdStream LMS ("the Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.

By using EdStream LMS, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• • Name, email address, and contact information
• • Institution details and affiliation
• • User credentials and authentication data
• • Course enrollment and academic records
• • Assignment submissions and quiz responses

2.2 Usage Data

We automatically collect information about how you use the Platform, including:

• • Login times and session duration
• • Course progress and completion data
• • AI query interactions
• • Device information and browser type
• • IP address and location data

3. How We Use Your Information

We use the collected information for:

• • Providing and maintaining the Platform
• • Processing course enrollments and academic activities
• • Delivering AI-powered features (AI Mentor, AI Judge, AI Summaries)
• • Generating progress reports and analytics
• • Sending notifications and announcements
• • Improving our services and user experience
• • Ensuring platform security and preventing fraud
• • Complying with legal obligations

4. Data Storage and Security

We implement enterprise-grade security measures to protect your data:

• • Data encryption in transit and at rest
• • Secure authentication (JWT) and optional SSO
• • Role-based access control
• • Regular security audits and updates
• • S3-compatible secure storage
• • PostgreSQL database with security best practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• • With your institution's administrators and authorized faculty
• • With service providers who assist in platform operations (under strict confidentiality agreements)
• • When required by law or legal process
• • To protect our rights, privacy, safety, or property
• • In connection with a business transfer or merger

6. Your Rights

You have the right to:

• • Access your personal data
• • Correct inaccurate or incomplete data
• • Request deletion of your data (subject to legal and institutional requirements)
• • Export your data
• • Object to processing of your data
• • Withdraw consent where applicable

To exercise these rights, contact us at support@skyrekon.com.

7. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Academic records may be retained longer as required by institutional policies and accreditation requirements (e.g., NAAC/NBA).

8. Children's Privacy

EdStream LMS is designed for educational institutions. If you are under 18, your use of the Platform is subject to your institution's policies and parental/guardian consent as applicable.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: support@skyrekon.com
• Company: Skyrekon Private Limited
• Address: Jaipur, Rajasthan – 302001, India
• CIN: U62010RJ2025PTC109357
• GSTIN: 08ABRCS9941H1ZJ